If your drone is down, we're here to help you rise back up. This is our moment of truth!
We understand that when you have an incident, you lose precious time and money. That's why we designed a fast, simple and transparent claim handling process. Our team is here to make sure you are taken care of, from submission until you are back in the air.
How does the claim process work?
Submit a claim
A simple and straight forward
We will reach out to you
in a few hours
An adjuster will work to
make sure you are paid
What do we ask for?
In case of a crash/fly away
FAA UAS Registration Certificate
Proof of flight (digital flight log)
In case of theft
Official police report for theft
Proof of purchase
What our pilots had to say
The claim handling was perfect. The team was professional and got it done ASAP. I really appreciate it.
I have been delighted with SkyWatch AI and Starr Insurance. The claims process was clear, efficient and resulted in a remarkably fast settlement, allowing my company to re-invest and get back in business with minimal delay. I am a happy customer, and my clients are happy too.
I crashed my drone on Friday and submitted the claim the same day. During the weekend the team worked to process the claim and got it resolved by Monday. I got the money in 24 hours. I sure am grateful for SkyWatch and their team.
We’re here for you,
all the way
Have a question?
Contact our pilot support team.
Learn more on our Help center